What our customers say

"We are very pleased with our study installation; in fact, the whole process from the original contact through to design and installation was thoroughly pleasant experience - thank you."
Alan Grant


"We are very pleased with the result and your excellent service"
David and Maureen Miller

"I am absolutely delighted with my office which now looks quite stunning"
Miss Arnett

"If anyone we know wants such a bedroom or in fact anything fitted in their home then you surely will be the ones that we recommend them to."
Elizabeth and John Froud

"Thank you and congratulations on both your quality of furniture and staff."
Mrs Gasson

"Many thanks for the wonderful workmanship"
Barbara Pierce

"I am very pleased with the service I received and will certainly recommend you to all my friends."
June Davies

"We would have no reservation in recommending you to our friends."
S Jackson

"The overall look of the furniture is excellent and we found the price very reasonable."
Michael Madeley

The above is just a small selection from hundreds of testimonials available to view in our showroom.

For a no obligation appointment with an Options fitted furniture designer click here 

 

Don't just take our word for it

A high proportion of Options business comes from old customers and their family and friends. For that reason we put a high value on customer satisfaction.


In 2007 an independent survey by the Consumer Protection Association found that 84% of customers rated Options 'very good' or 'excellent'.

This means that all our customers were satisfied with our products and services and of these, 84% ticked the box for 'very good' or 'excellent'. Nobody chose to use the 'poor' category.

The CPA congratulated us on this achievement.

However, we are not complacent and we will strive to maintain this standard.

CPA bar chart.jpg

Installation satisfaction survey
Conducted by the Consumer research Association, this survey was completed by every customer on their application for an insurance backed guarantee. When their home improvement has been finished, The CPA request the homeowner to complete the survey to enable prospective customers to see a clear indication of installations undertaken.
Quality and service standards survey
This report is done by the Consumer Protection Association in order to assist the company in maintaining, and where possible, improving standards of quality and service. Customer confidentiality has been respected throughout.


 

Services and area cover
Options Fitted Furniture supplies and installs made to measure, bespoke fitted furniture for fitted bedrooms, fitted wardrobes, fitted study, fitted loft rooms, alcoves and living rooms throughout the south east of England including the home counties of Surrey, East Sussex, West Sussex, Kent, Essex, Hertfordshire (Herts), Buckinghamshire (Bucks), Bedfordshire, (Beds), Middlesex Hampshire and Greater London including south London, south west (SW) London, east London, north London, north west (NW) London, west London and central London. Also, by appointment Dorset, Wiltshire (Wilts), Warwickshire, Suffolk, Oxfordshire (Oxon) and Cambridgeshire (Cambs) Copyright © 2010 Options Furniture (UK) Ltd. Terms and Conditions | Guarantee | web design by
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